Offers Policy

Our Offers

This policy explains how our offers work, how they can be combined, and how refunds are calculated if you return items from an order that used one. It applies alongside our Terms of Service and Refund Policy.

Multi-Buy Savings

Buy more, save more. Mix and match any items across our store, in any combination of styles, colours and sizes:

Items in Your Order Your Saving
2 items 10% off
3 items 15% off
4 or more items 20% off

Your saving is applied automatically. You do not need a code. Only one multi-buy rate applies per order: the highest one your order qualifies for.

Gift cards and Protected Shipping do not count towards multi-buy savings and are not discounted.

Welcome Discount

When you sign up to our emails, we will send you a unique code for £5 off your first order.

  • The code can be used once, on one order.
  • The code is valid for 10 days from the date we send it.
  • The code cannot be combined with multi-buy savings. If your order qualifies for a multi-buy saving, the multi-buy saving is applied instead, as it is always the bigger saving. Your code is not used in that case, so you can still use it on a later order before it expires.
  • One welcome discount per customer. Codes are personal to you and cannot be shared, transferred or exchanged for cash.

Personal Offers

From time to time we may email selected customers a personal offer, such as a discount on their next order. Each personal offer will state its value and expiry date in the email.

  • Personal offer codes can be used once and cannot be shared, transferred or exchanged for cash.
  • Personal offer codes cannot be combined with multi-buy savings or any other code. If your order qualifies for both, whichever gives you the bigger saving is applied.

Combining Offers

Our offers cannot be combined with each other. Only one discount code can be used per order, and a discount code cannot be used together with multi-buy savings.

If your order qualifies for more than one offer, you will always receive whichever gives you the bigger saving. Your bag will show you which saving has been applied.

Using Discount Codes

  • You can enter a discount code in your bag, either in the panel that opens when you add an item or on your bag page, or at checkout. We are unable to apply a code to an order after it has been placed.
  • Discount codes cannot be used to buy gift cards.
  • You can pay for an order that uses an offer with a gift card, in full or in part.

Seasonal Promotions

We may run seasonal promotions, such as Black Friday, that use different rates or terms from those above. Any seasonal promotion will be shown clearly on our website while it runs, and its terms apply to orders placed during that time.

Returns from Orders That Used an Offer

If you return items from an order that used an offer, you will be refunded the price you actually paid for the items you return, after any savings. The items you keep are not affected, even if the number of items you keep would qualify for a lower saving.

For example, if you buy 4 items at £40 each with 20% multi-buy savings, you pay £32 per item. If you return 1 item, your refund is £32.

If your order used a discount code for a fixed amount, such as £5 off, the saving is shared across the items in your order in proportion to their price, and your refund is the amount you paid for the items you return.

If you choose a gift card instead of a refund, the extra 10% is calculated on this amount, as set out in our Refund Policy.

Return postage for change of mind returns is paid by you, as set out in our Refund Policy.

Fair Use

Our offers are for personal use by genuine customers. We may cancel an order and issue a full refund if we reasonably believe an offer has been misused, for example by using multiple accounts or email addresses to claim more than one welcome discount.

Changes to Our Offers

We may change or end any offer at any time. Codes we have already sent you will be honoured until their expiry date, on the terms stated when they were sent. Your order is always charged at the rates that applied when you placed it, as shown in your order confirmation email.

Nothing in this policy affects your statutory rights.

Contact Us

And Bloss is a trading name of TEECOMMERCE 01 LIMITED

UK Correspondence Address: 27 Old Gloucester Street, Holborn, London, United Kingdom, WC1N 3AX

Registered Office Address: Unit 2904-05, 29/F Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong

Please do not send returns to either of these addresses. They are for correspondence only and cannot accept parcels. To return an item, please visit our Returns page.

Email: hello@andbloss.com

Phone: 0333 880 8575

Hours: Monday - Friday, 09:00 - 17:00 (UK time)

We aim to respond to all enquiries within one business day.

You can also reach us using the form on our Contact Us page.